Updated: February 25, 2026

GENERAL TERMS

By accessing and placing an order with North End Plumbing Heating & Air, you confirm that you agree to and are bound by the Terms & Conditions outlined below. These terms apply to the entire website and any email or other communication between you and North End Plumbing Heating & Air.

Under no circumstances shall the North End Plumbing Heating & Air team be liable for any direct, indirect, special, incidental, or consequential damages, including (but not limited to) loss of data or profit, arising out of the use of, or the inability to use, the materials on this site, even if North End Plumbing Heating & Air or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair, or correction of equipment or data, you assume any costs thereof.

North End Plumbing Heating & Air will not be responsible for any outcome that may occur during the course of using our resources. We reserve the right to change prices and revise our resource usage policy at any time.

LICENSE

North End Plumbing Heating & Air grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the website strictly in accordance with the terms of this Agreement.

These Terms & Conditions are a contract between you and North End Plumbing Heating & Air (referred to as “North End Plumbing Heating & Air,” “us,” “we,” or “our”), the provider of the North End Plumbing Heating & Air website and the services accessible from the North End Plumbing Heating & Air website (collectively, the “North End Plumbing Heating & Air Service”).

You agree to be bound by these Terms & Conditions. If you do not agree, please do not use the North End Plumbing Heating & Air Service. In these Terms & Conditions, “you” refers both to you as an individual and to the entity you represent. If you violate any of these Terms & Conditions, we reserve the right to cancel or block access to your account without notice.

DEFINITIONS AND KEY TERMS

To help explain things clearly, the following terms are defined as:

Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information such as language preference or login information.

Company: When these terms mention “Company,” “we,” “us,” or “our,” it refers to North End Plumbing Heating & Air (3077 Wiljan Court, Suite E, Santa Rosa, CA 95407), responsible for your information under these Terms & Conditions.

Country: United States.

Device: Any internet-connected device such as a phone, tablet, or computer used to visit North End Plumbing Heating & Air and use the services.

Service: The service provided by North End Plumbing Heating & Air as described on this platform.

Third-Party Service: Advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services may interest you.

Website: https://www.northendplumbing.co/

You: A person or entity registered with North End Plumbing Heating & Air to use the Services.

These Terms & Conditions were created with Termify.

RESTRICTIONS

You agree not to, and you will not permit others to:

License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the website or make the platform available to any third party.
Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the website.
Remove, alter, or obscure any proprietary notice (including copyright or trademark notices) of North End Plumbing Heating & Air or its affiliates, partners, suppliers, or licensors.

RETURN AND REFUND POLICY

Thanks for shopping at North End Plumbing Heating & Air. We appreciate your business and want you to have a rewarding experience while exploring, evaluating, and purchasing our products and services.

As with any shopping experience, terms and conditions apply to transactions at North End Plumbing Heating & Air. By placing an order or making a purchase, you agree to these terms along with our Privacy Policy.

If, for any reason, you are not completely satisfied with any good or service that we provide, please contact us and we will discuss any issues you are experiencing.

YOUR SUGGESTIONS

Any feedback, comments, ideas, improvements, or suggestions (collectively, “Suggestions”) provided by you to North End Plumbing Heating & Air regarding the website shall remain the sole and exclusive property of North End Plumbing Heating & Air.

North End Plumbing Heating & Air shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or compensation to you.

YOUR CONSENT

We’ve updated our Terms & Conditions to provide complete transparency into what is being set when you visit our site and how it’s being used. By using our website, registering an account, or making a purchase, you consent to these Terms & Conditions.

LINKS TO OTHER WEBSITES

These Terms & Conditions apply only to the Services. The Services may contain links to other websites not operated or controlled by North End Plumbing Heating & Air. We are not responsible for the content, accuracy, or opinions expressed on such websites, and they are not investigated, monitored, or checked for accuracy or completeness by us.

When you use a link to go from our Services to another website, these Terms & Conditions are no longer in effect. Your browsing and interaction on any other website is subject to that website’s own rules and policies. Third parties may use cookies or other methods to collect information about you.

COOKIES

North End Plumbing Heating & Air uses cookies to identify areas of our website you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser.

We use cookies to enhance performance and functionality, though they are non-essential. Without cookies, certain functionality (like videos) may become unavailable, or you may need to re-enter login details each visit.

Most web browsers can disable cookies. If you disable cookies, some website features may not function correctly or at all. We never place personally identifiable information in cookies.

CHANGES TO OUR TERMS & CONDITIONS

You acknowledge and agree that North End Plumbing Heating & Air may stop (permanently or temporarily) providing the Service (or any features) at our sole discretion, without prior notice.

You may stop using the Service at any time without notifying us. If we disable access to your account, you may be prevented from accessing the Service, account details, or stored materials.

If we change these Terms & Conditions, we will post updates on this page and/or update the modification date above.

MODIFICATIONS TO OUR WEBSITE

North End Plumbing Heating & Air reserves the right to modify, suspend, or discontinue the website or any service it connects to, temporarily or permanently, with or without notice and without liability to you.

UPDATES TO OUR WEBSITE

We may provide enhancements or improvements to features and functionality, including patches, bug fixes, updates, upgrades, and other modifications (“Updates”).

Updates may modify or delete features or functionality. You agree we have no obligation to provide Updates or continue any specific features.

All Updates are considered an integral part of the website and subject to these Terms.

THIRD-PARTY SERVICES

We may display, include, or make available third-party content or provide links to third-party websites or services (“Third-Party Services”).

You agree North End Plumbing Heating & Air is not responsible for any Third-Party Services, including accuracy, completeness, timeliness, legality, decency, quality, or any other aspect.

Third-Party Services are provided as a convenience, and you access and use them at your own risk and subject to their terms.

TERM AND TERMINATION

This Agreement remains in effect until terminated by you or North End Plumbing Heating & Air.

We may suspend or terminate this Agreement at any time, with or without notice.

This Agreement terminates immediately if you fail to comply with any provision. You may terminate by deleting the website and all copies from your computer.

Upon termination, you must cease all use and delete all copies of the website.

Termination does not limit any rights or remedies available to North End Plumbing Heating & Air in law or equity.

COPYRIGHT INFRINGEMENT NOTICE

If you are a copyright owner (or agent) and believe material on our website infringes your copyright, contact us with:

A physical or electronic signature of the copyright owner or authorized agent
Identification of the material claimed to be infringing
Your contact information (address, telephone number, email)
A statement that you have a good faith belief the use is not authorized
A statement the information is accurate and, under penalty of perjury, you are authorized to act on behalf of the owner

INDEMNIFICATION

You agree to indemnify and hold harmless North End Plumbing Heating & Air and its parents, subsidiaries, affiliates, officers, employees, agents, partners, and licensors from any claim or demand (including reasonable attorneys’ fees) arising out of:

Your use of the website
Your violation of this Agreement or any law or regulation
Your violation of any third-party right

NO WARRANTIES

The website is provided “AS IS” and “AS AVAILABLE,” with all faults and defects, without warranty of any kind.

To the maximum extent permitted by law, North End Plumbing Heating & Air disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the website will meet requirements, achieve intended results, be compatible, operate without interruption, meet performance standards, be error-free, or that defects can/will be corrected.

Some jurisdictions do not allow certain exclusions, so some limitations may not apply to you.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, in no event shall North End Plumbing Heating & Air or its suppliers be liable for special, incidental, indirect, or consequential damages (including loss of profits, data, business interruption, personal injury, or privacy), even if advised of the possibility.

The total liability of North End Plumbing Heating & Air and any suppliers shall be limited to the amount actually paid by you for the website.

Some jurisdictions do not allow certain exclusions or limitations; therefore, parts may not apply to you.

SEVERABILITY

If any provision of this Agreement is unenforceable or invalid, it will be interpreted to accomplish its objectives to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

This Agreement, together with the Privacy Policy and any other legal notices published by North End Plumbing Heating & Air, constitutes the entire agreement between you and North End Plumbing Heating & Air concerning the Services.

Any cause of action arising out of or related to the Services must commence within one (1) year after the cause of action accrues, or it is permanently barred.

WAIVER

Failure to exercise any right or require performance of any obligation does not waive that right or obligation.

No delay or partial exercise of a right prevents further exercise of that or any other right.

If there is a conflict between this Agreement and other purchase terms, this Agreement governs.

AMENDMENTS TO THIS AGREEMENT

North End Plumbing Heating & Air may modify or replace this Agreement at its discretion. If changes are material, we will provide at least 30 days’ notice prior to new terms taking effect.

By continuing to use the website after revisions, you agree to the revised terms. If you do not agree, you are no longer authorized to use North End Plumbing Heating & Air.

ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between you and North End Plumbing Heating & Air and supersedes all prior written or oral agreements.

Additional terms may apply to specific services or purchases and will be provided at the time of use or purchase.

UPDATES TO OUR TERMS

We may change our Service and policies and may update these Terms accordingly. Unless required by law, we will notify you through the Service before changes take effect. Continued use means you accept updated Terms. If you do not agree, you may delete your account.

INTELLECTUAL PROPERTY

The website and its contents (including text, graphics, images, video/audio, design, and arrangement) are owned by North End Plumbing Heating & Air or its licensors and are protected by U.S. and international intellectual property laws.

You may not copy, modify, reproduce, download, or distribute any material without express written permission, except as expressly provided in these Terms.

AGREEMENT TO ARBITRATE

This section applies to any dispute except those relating to claims for injunctive or equitable relief regarding enforcement or validity of intellectual property rights.

A “Dispute” includes any claim between you and North End Plumbing Heating & Air relating to the Services or this Agreement.

Notice of Dispute

You or North End Plumbing Heating & Air must provide a written Notice of Dispute including contact info, facts, and requested relief.

Send to: service@northendplumbing.co
We will send notices to you by mail (if available) or email.

The parties will attempt to resolve disputes through informal negotiation within sixty (60) days. After 60 days, arbitration may commence.

Binding Arbitration

If not resolved informally, disputes will be resolved exclusively by binding arbitration under the commercial arbitration rules of the American Arbitration Association.

You waive the right to litigate in court before a judge or jury, including class actions.

The prevailing party’s legal, accounting, and other costs may be borne by the non-prevailing party.

SUBMISSIONS AND PRIVACY

If you submit or post ideas, creative suggestions, designs, photos, information, advertisements, data, or proposals, you agree submissions are non-confidential and become the sole property of North End Plumbing Heating & Air without compensation or credit.

We may use such submissions for any purpose in any medium in perpetuity.

PHONE COMMUNICATIONS

North End Plumbing Heating and Air will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.

PROMOTIONS

We may run contests, promotions, sweepstakes, or other activities (“Promotions”) governed by separate rules, including eligibility requirements.

You are responsible for reading Promotion rules and complying with them.

Additional terms may apply to purchases made through the Services and are incorporated into this Agreement.

TYPOGRAPHICAL ERRORS

If a product/service is listed at an incorrect price or with incorrect information due to typographical error, we may refuse or cancel orders—even if confirmed and charged.

If charged and canceled, we will issue a credit to the original payment account.

MISCELLANEOUS

If any portion of these Terms is found unenforceable, the remainder remains in effect.

Any waiver must be in writing and signed by an authorized representative.

We operate and control the Service from offices in the United States. Accessing from other jurisdictions is at your own initiative and you are responsible for compliance with local laws.

Section headings are for convenience only and have no legal effect.

DISCLAIMER

North End Plumbing Heating & Air is not responsible for any content, code, or other imprecision and does not provide warranties or guarantees.

In no event shall North End Plumbing Heating & Air be liable for special, direct, indirect, consequential, or incidental damages arising out of the use of the Service or its contents.

The Service and its contents are provided “as is” and “as available” without warranty of any kind, express or implied.

North End Plumbing Heating & Air is a distributor, not a publisher, of third-party content and makes no warranty regarding accuracy, reliability, or currency of any third-party information.

We do not warrant uninterrupted, uncorrupted, timely, or error-free operation.

CONTACT US

If you have any questions, contact us:

Email: service@northendplumbing.co
Phone: 707-889-8525
Website: https://www.northendplumbing.co/

Terms & Conditions